Electronic signature is an essential step to authenticate your identity document. Here's how to activate it:
Go to the "Menu" section of your account and select "Identification."
If your identity document is compatible with Universign (our electronic signature provider), you will see the option "Add an electronic signature." Click on it to proceed.
Carefully review the displayed information and click "Confirm."
Check all three confirmation boxes and complete the process by entering the SMS code you received. Finally, click "Register."
If your identity document is not supported by our electronic signature provider, you have another option. You can make an initial deposit of a minimum amount of 1 cent via bank transfer or credit card from an account registered with a SEPA bank, and it must be under the same name and surname as the account holder of TheBitex. This alternative method will also help validate your account.
Electronic signature is a crucial element to ensure the security of your transactions and your account. Make sure to follow these steps accurately to activate this important feature.