If you have blocked funds, this may be due to 2 reasons.
1- You may have one or more orders that are still waiting to be executed.
If your order is still pending it means that you have not set your price properly and that the market has to reach your price.
In order for your order to be executed immediately, you must adjust your price to the best seller in sell orders (in red) if you want to buy, or to the best buyer in buy orders (in green) if you want to sell.
To close your order(s), simply go to the "OPEN ORDERS" section and click on the orange cross opposite the order you wish to close.
2- You have a withdrawal pending confirmation. When you have made your withdrawal, you have received an email to confirm your transaction. Please click on the link in the email to validate your withdrawal.
If you have not received the email, please check your junk mail and/or spam.
If your funds are still blocked, please contact us and provide as much documentation as possible, such as screenshots, to help us resolve your problem.