A SEPA transfer takes between 24 and 48 hours on working days (so no updates on weekends and public holidays)
As a reminder, instant transfers are processed like a standard transfer and therefore take the same amount of time.
If you made your transfer less than 48 hours ago, please wait until this time has passed.
If you made your transfer more than 48 hours ago, please send us a transfer notification containing the following information
- the name of the sender,
- the name of the beneficiary,
- the reason/word for the transfer
- the date of the transfer and
- the amount of the transfer
This is an official document that you will find in your bank's transfer history. If you cannot find it, please contact your bank advisor.