If you wish to update your email address, please follow these simple steps:
Send us an email to [firstname.lastname@example.org] from your current email address, stating your request for an email address change.
Attach the following documents to this email for security purposes:
a. A photo of your valid identification document with a clearly visible handwritten note that reads:
"I wish to change my email address from xxx@xxx to xxx@xxx + current date + signature."
Ensure that both elements (identification document and handwritten note) are visible in the same photo.
b. Also, take a selfie while holding your identification document and the handwritten note mentioned above.
These security measures ensure that we can process your request safely and efficiently. Once we receive these documents, our support team will proceed to update your email address as soon as possible. Feel free to contact us if you have any additional questions or need assistance throughout the process.