The processing time for a bank transfer typically ranges from 24 to 48 business hours (weekends and holidays are not included). However, there is an exception for instant transfers, which are credited immediately.
How can I inquire about a pending transfer?
If you request information about a pending transfer, please note that we can only conduct inquiries once the 48-hour period has elapsed.
What should I do in case of an issue with a bank transfer?
If you encounter problems or significant delays with a bank transfer, please contact our customer service for assistance.