The account validation time depends on the volume of requests we receive. On average, verification is done within the day, but in some cases, it may take up to 72 hours.
Why can the verification take up to 72 hours?
Several factors can influence the duration of verification, including the number of requests we process, necessary security checks, and other variables. We strive to process all requests quickly while maintaining strict standards of security and compliance.
How can I expedite the account verification process?
Although we aim to verify accounts promptly, you can help expedite the process by following these tips:
Ensure that all provided information is accurate and matches your identification documents.
Upload clear and legible copies of your identification documents.
Regularly check your inbox, including your spam folder, for any messages from us requesting additional information or documents.
If you have concerns about the duration of your account verification, please feel free to contact our support team. We are here to assist you and address your inquiries.